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Lonza Bioscience Blog

How to Find and Download Product Documentation from the Lonza Bioscience Website

If you are trying to find information about a Lonza product, it's always a good idea to first check the Lonza documentation associated with the item to see if what you need is written there. This post will go into detail to describe where you can find Lonza documentation for a given product and how to download it.


Lonza is a large company with many different divisions, so the first thing to do is to make sure you are visiting the Lonza Bioscience website, which will contain information on our cell, media, molecular biology, transfection, and endotoxin testing products. You can find this website at bioscience.lonza.com. You should end up at a page that looks like this on the right side.

At the top of the page, you'll find a search bar, which you can use to search by product name or catalog number. Enter the catalog number of the item you are searching for here. In the example on the right, I am looking for Normal Human Bronchial Epithelial Cells, catalog# CC-2540. 

Click the entry associated with the item you are looking for and you'll be taken to the product page. This page contains useful general information depending on the type of product you're looking for. The image on the left shows the top part of that page.

At the bottom of the page, you should find a series of boxes, indicated by the arrow in the screenshot to the right. Each box contains a tab of information you can open by clicking on it. For product documentation, click 'Instructions, SDS, CoA'.

Under this tab, you can toggle between different documents pertaining to each product using the blue arrows to either side of the preview image. Documents can be downloaded as a .pdf by clicking the "Download Document" link directly beneath the preview image. A brief description of each document is located beneath that.

Another fact that may be useful is that this page can also be used to download CoAs for each product. To do so, simply type the lot number (usually found on the label for each product) into the box on the right side of the page. It's important to include the entire lot number in this window, including all leading zeroes, and be certain to remove any extra blank spaces at the beginning or end of the number. The catalog number will default to the catalog number of the product whose page you are visiting, but it can be changed as needed. CoAs can also be downloaded in a similar fashion from our CoA page.

There are some products which do not appear when using the search function on the website, such as MODA® or specific endotoxin testing products. Information on these products can be found under the 'Applications' drop-down on the website. If you're still having problems locating the information you need, then our scientific support team would be happy to assist.

Customers located in Europe can reach us at scientific.support.eu@lonza.com or +49 221 99199 400 and all others can contact us at scientific.support@lonza.com or +1 800-521-0390.

Thanks for reading!

Written by


Scientific Support Specialist

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