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Lonza’s Scientific Specialists – Consistently Benchmarking Support Excellence

US Scientific Support

+1 800 521 0390
Monday - Thursday, 8:00am to 5.30pm EST (5:00am to 2.30pm PCT)
Friday, 8:00am to 5:00pm EST (5:00am to 2:00pm PCT)

Scientific Support EU & International

+49 221 99199 400
Monday - Friday, 9:00am to 6:00pm CET

Passionate about customers. Passionate about science. Passionate about Lonza products.

The Lonza Bioscience Scientific Support Team is passionate about providing guidance on  applications, documentation, troubleshooting and product selection to respond to your scientific and technical needs. 

Our team offers:

  • Best in class technical support
  • Reputable, rapid, reliable multi-language support
  • Cell biology, media and endotoxin detection technical expertise
  • Broad knowledge of current industry standards and technology
  • Dedicated staff with more than 170 years of combined technical customer support experience 
  • US and European offices

Contact us directly via phone or email and use the links below to locate CoAs, instructions and package inserts, browse FAQs and application notes.

Read about exciting scientific advances and trends on our team blog page. 

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Reach out to Lonza’s bio experts today – We are confident we can help.

Other tools & resources

Certificate of Analysis

Batch specific

Select and download the product and lot specific Certificate of Analysis (CoA).             
Get your CoA

Knowledge Center

Need technical data?

Browse our Cell & Transfection, Citation, FAQ and Culture Media Technical Databases.               
Knowledge Center

Bioscience blog

Powerful tools to achieve valuable results. Learn here about the latest news on our technologies and customer applications. 
 
Read more

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Need a break from your daily routine? Grab a coffee and check out our free webinars.
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