Due to new Optimized Protocols added to the Lonza Program list or technical improvement of the operation software, your 384-well Nucleofector® Software may require an update of its program list or the whole firmware.
Do I work with the most recent version?
To check if the software version of your system is the most recent one, please open the PC software and go to “Version > Details” and check the entry under “PC Software version”.
Current version: 2.11
In case a re-installation of the 384-well Nucleofector® Software is required, you may use the USB Stick (or formerly CD) that was originally provided with the system or download the most recent version above.
Update Instructions: For (re-)installation, follow the installation wizard.
Note: The software may be installed on other computers owned by the user. Installation and use of the software is at the user’s own risk, and Lonza assumes no responsibility for any computer or internal network server and / or data damage arising from or in connection with the use of the software.
Laptop information
The Dell™ Laptop that has been delivered with your HT Nucleofector® System comes with a basic warranty, upgraded to a 3-year NBD International (Next Business Day On-site) and a 1-year CAR (Collect and Return) option.
To view details about your laptop model or check the status of your warranty, please at go to the
Dell™ website and enter your laptop's service tag number (provided on the bottom of the laptop) under the respective tab.