text.skipToContent text.skipToNavigation
Pharma & Biotech

Te-CareTM Standard Complete 2 Years Service Agreement for 2 Instruments

Catalog #: 25-T22

PyroTecTM PRO Tecan Te-CareTM Standard 2 Year Service Agreement for systems with 2 Tecan SunriseTM Readers

Compare
EA

Product Overview

PyroTecTM PRO System Tecan Standard Te-CareTM 2 Year Service Agreement covering system hardware (robotic deck and devices) for systems with 2 Tecan SunriseTM Reader. This contract should be purchased from year 3 post-installation (for years 1 and 2 post-installation customers should order part number 25-T12 service contract). TE-CARETM COMPLETE Features • General response time - 2 working days • Remote hotline support by technical support specialists - Unlimited connections during contract period • One Preventative Maintenance (PM) visit per year including: - Cleaning and greasing - Wear and tear parts - Adjustments - Instrument specific tests - Travel costs and labor - Service documentation • On-site repairs including: - Spare parts - Travel costs and labor - Service documentation • Hardware, firmware, or software updates at time of PM(s) in agreement with Lonza For advanced WinKQCLTM Software support contracts please contact your local sales representative.

Certificate of Analysis (CoA)

Please enter Lot Number, including all zeros, located on the product label and please take into account that it is case sensitive.
We use cookies to deliver the best service to you. By continuing to browse the site, you are agreeing to our use of cookies.Ok