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Contact Us

Thank you for your interest in our products. Please note that certain products are only available via our distributors as listed for your country.

Customer Service

For order questions including invoicing or tracking information, product availability, and account login assistance.

From Monday through Friday:
9:00am to 5:00pm CET.

Scientific Support

For guidance on applications, documentation, troubleshooting and product selection.


From Monday through Friday:
9:00am to 6:00pm CET

Your Distributor

Biozym Scientific GmbH

Standard Media, Eletrophoresis, Molecular Biology

Other Tools & Resources

Certificate of Analysis

To retrieve a Certificate of Analysis, you need Catalog Number and Lot Number.

Frequently Asked Questions

Problems with our website, your account or placing an order? View here frequently asked questions and answers.