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Contact Lonza

Customer Service

Contact us for order placement or questions, product availability and account login assistance.

From Monday through Friday:
8:00am to 8:00pm EST (8:00am to 5:00pm PST).

Scientific Support

For guidance on applications, documentation, troubleshooting and product selection.

Monday through Thursday, 8:00am to 5.30pm EST (5:00am to 2.30pm PCT) Friday, 8:00am to 5:00pm EST (5:00am to 2:00pm PCT)