Product Overview

Advanced WinKQCL^TM Software Support covers needs outside of the topics of the WinKQCL^TM Software manual and capabilities of the standard WinKQCL^TM Software application, providing access to the Advanced Software Support Team. Examples of Advanced WinKQCL^TM Software Support include, but are not limited to, the following: report customization, database setup, network and firewall troubleshooting, scripted installation support, custom features, application virtualization setup and troubleshooting, Active Directory^® integration, security troubleshooting, database maintenance setup and troubleshooting, and import or export setup with external systems such as environmental monitoring systems or laboratory information management systems. 25-611SUP Advanced WinKQCL^TM Software Support is an annual contract for one instance of WinKQCL^TM Software which includes software support cover for a system with one reader and one workgroup configured. Additional annual WinKQCL^TM Software support contracts must be purchased for more complex software systems, as indicated by purchase of more WinKQCL^TM Software reader licenses (p/n 25-613SUP for each additional reader license) or WinKQCL^TM Software workgroup licenses (p/n 25-612SUP for each additional workgroup license).